Do You Need a New Head of IT?

Even though your head of IT might have historically been rewarded for having developed deep technical knowledge, there is an even higher return if the role is more focused on developing strategic solutions with the rest of the business.

In today’s BTalk Mark Settle, CIO of BMC Software, says the IT head needs to spend more time building strong working relationships with people who have day-to-day operational P&L responsibility. He explains how the person in this role is perfectly placed to take a holistic view on how to improve the operational effectiveness of the entire business.

If your company still operates with conflicting processes and siloed solutions, then maybe your CIO or CTO is to blame.

First published on CBS News

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