Bill Ellerton discusses how you need to associate a value on your service and understand the difference between customer service and a service.
A new report shows Aussie retailers are failing to track behaviour in social media. Steven Noble argues retailers have to be smarter online if they are to hang on to their market share.
Pubs closing at 10. That should fix everything.
Money laundering, US election worries, rising virus cases, lockdowns, Brexit – Gavin Friend says the rest of the world has a lot to worry about, so what stance will Guy Debelle take today, given Australia has less concerns. https://t.co/IbZp1lNuGe