Life is full of crucial conversations, the outcome of which can have a big influence on what happens next. Yet we often avoid them because they can be confronting and difficult — instead, we just hope the problem will go away.
Joseph Grenny is the author of “Crucial Conversations: Tools for Talking When the Stakes Are High”. He says avoidance of crucial issues is one of the most significant impediments for the success of organisations. Even when we do commit to these important discussions we can make it worse by saying the wrong thing, or understating our concern.
In this edition of BTalk I ask Joseph how we can throw ourselves into a crucial conversation and arrive at a successful outcome.
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Strong US data with no room for Chicken Lickens
Strong numbers out of the US but, on today’s podcast, NAB’s Gavin Friend warns the pace of US jobs growth is slowing. Meanwhile the pound is up on Brexit hopes, the Aussie up on strong China PMI numbers.
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Facebook: the telco of tomorrow?
Do mobile carriers really have a future in the retail space, or could they be forced to become wholesalers only, servicing the big international brands who control the relationship with the customer?
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US dollar rises as Powell stays put
The news that Powell will stay on as head of the Fed pushed bond yields and the US dollar higher, but NAB’s Ray Attrill says the Aussie dollar held its own, helped by yesterday’s border reopening news.
