72 percent of consumers end a relationship due to poor customer service. So, it should be the primary focus of your business to exceed expectations.
Words of caution from Bullard and Powell. NAB’s Rodrigo Catril talks to me about the market reaction on today’s Morning Call podcast, plus the risk-off mood that has driven new lows in European bond yields. https://t.co/HdwA5gxMYt
Quiet day on the markets ahead of the G20. As NAB’s Tapas Strickland suggests, even Trump’s introduction of further sanctions against Iran has had no influence. There’s not been a lot of data, but what there was wasn’t good. https://t.co/5uiWN4IT6Q