To be successful in business you need to innovate. Is that a bit harder in Australia, where there’s less hunger and too easy a lifestyle?
Lots of companies say they have a focus on the customer, but do they really? And how do you make sure your customers have a love affair with your brand?
A man with a sick child accosts the PM during a hospital visit about NHS cuts. The man happens to be a Labour supporter. With those views he was hardly likely to be a Tory. So why did @bbclaurak see fit to tweet his profile so he could be abused by Boris backers?#LauraKuenssberg