The Cost of Satisfaction
Megan Burns explains how the Forrester Customer Experience Index puts some hard numbers around the cost of poor service.
Megan Burns explains how the Forrester Customer Experience Index puts some hard numbers around the cost of poor service.
On this week’s Twisted Wire Malcolm Turnbull expands on his plans for broadband development under a coalition government.
Big news, and a lot of money! "US Senate passes $1.9 trillion COVID-19 relief bill" https://t.co/dVSesGqPMb
Surely a lot of the information gathered by @census2021 will be distorted by COVID. Wouldn't it best be delayed till 2022?