The Cost of Satisfaction
Megan Burns explains how the Forrester Customer Experience Index puts some hard numbers around the cost of poor service.
Day: August 10, 2011
The Turnbull Broadband Network
On this week’s Twisted Wire Malcolm Turnbull expands on his plans for broadband development under a coalition government.
THE TWITTERATI
Brexit runs short of time, the US China trade deal goes sideways, but NAB’s Ray Attrill talks about markets that are still optimistic. https://t.co/JIcp8kWG4q
A sticking point on the US China truce has created mild risk off sentiment. NAB’s Rodrigo Catril says we’ve been here before. https://t.co/rBK5LVZ7mO