The Cost of Satisfaction
Megan Burns explains how the Forrester Customer Experience Index puts some hard numbers around the cost of poor service.
Day: August 10, 2011
The Turnbull Broadband Network
On this week’s Twisted Wire Malcolm Turnbull expands on his plans for broadband development under a coalition government.
THE TWITTERATI
Tories just lost 20 seats on latest yougov MRP poll, but still 13 more than they need for an outright majority.
I will be voting for whoever promises to nationalise sausages. I might vote tactically for this - ie when I am most hungry #UKelection2019