The Communications Alliance has presented the industry’s Consumer Protection Code to the regulator, but will it be accepted? Not if Teresa Corbin has her way.
In this edition of Twisted Wire, the CEO of the Australian Communications Consumer Action Network says the industry can’t be trusted to self-regulate when it comes to consumer protection. If she is right then that could see the Australian Communications and Media Authority (ACMA) rewriting the rule book and introducing new regulations for telcos to adhere to.
John Stanton is more optimistic. As CEO of the Communications Alliance, he has worked closely on the production of the Consumer Protection Code (PDF), describing it as heralding a new era of customer service.
He might be right, but, as you’ll hear in this edition of Twisted Wire, there’s a lot of work to be done. If the code doesn’t do its job then tougher controls by the ACMA are inevitable. The question is, will they wait long or simply reject the industry’s attempt out of hand?
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New Australian government, same global concerns
The bias for bond yields is to head lower, says NAB’s Skye Masters as investors eye hawkish centrals and recession fears. As to the impact of the election, we have some words on that too.
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US jobs coming back, but harder from here
Big falls again on Friday, but NAB’s Rodrigo Catril says equity markets are still supported by an ultra-easy policy from the Fed which could last years
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Is US-China deal euphoria hiding the real picture?
The markets are still reacting to the US-China deal, but the flattening yield curve today will prick some attention says NAB’s Gavin Friend on today’s Morning Call
