Phone companies have allowed over-the-top players to roll over their turf. But customers are fickle, and, with a more innovative approach, they can soon claim back their home-ground advantage.

SingTel has launched 4G in Australia, but beyond this infrastructure play it faces the same question as every other telco: what next?

Barrister and human rights campaigner Julian Burnside says that we shouldn’t be giving more powers to the Australian Security Intelligence Organisation, given that the body is unaccountable.