Podcasts and other audio content from Phil Dobbie

Watching Over Generation Standby

New research shows that more than half of all managers trust their employees to use the internet and social networking sites responsibly. What does this mean for security policies in the workplace?

The Six Rungs of the Brand Persuasion Wheel

Ulli Appelbaum’s Brand Persuasion Wheel focuses on six principles of persuasion that can be leveraged by marketers.

We Need a Red Tape Trading Scheme

How much are Australian businesses being burdened with regulatory red tape? Is the problem worse in Australia than elsewhere and is it getting worse?

Mobile VoIP and the Interphone study

Mobile operators have two challenges right now; the rise of mobile VoIP and the latest research findings from Interphone.

The NBN’S 500-page fairy tale

Fairy tales take place in some distant land of dragons, knights and damsels in distress. They are not concerned about complex political situations, incumbent telcos and angry shareholders. Building an NBN there would be a comparatively straightforward process and they’d all live happily ever after.

Can ACMA keep the bastards honest?

Telco customer service is a disgrace. Some in the industry, including Dan Baker from the Technology Research Institute in the US, say rising complaints are a consequence of complex services. But it’s not the technical issues being escalated to the TIO, but the issue of complaints not being addressed by an industry that doesn’t seem to care.

Will the NBN limit competition?

There’s little doubt that the NBN will reduce the number of internet service providers (ISPs) in Australia. Smaller ISPs will disappear as the need for local infrastructure will disappear and larger ISPs dominate. We saw it with the arrival of broadband, now it will happen again.

Did NBN Co really listen on Layer 3?

There’s no doubt that NBN Co has a big job on its hands and some fundamental decisions need to be made quickly. The question is, are they being made too quickly? In this week’s Twisted Wire we look at whether, in the rush to reach conclusions, the NBN Co’s own consultation process has not been as inclusive as it should be.

What will the NBN look like?

Last December, the NBN Co issued a consultation paper in which it outlined the proposed wholesale offering to retailers. The paper discussed the technology standards that would be used and where on the network the points of interconnect (PoIs) should be located.

Paul Fletcher versus the NBN

The Opposition has been strangely quiet on telecommunications since the outspoken Nick Minchin relinquished the portfolio and subsequently dipped out of politics, with current Shadow Minister Tony Smith barely daring to voice an opinion.

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