The Cost of Satisfaction
Megan Burns explains how the Forrester Customer Experience Index puts some hard numbers around the cost of poor service.
Day: 10 August 2011
The Turnbull Broadband Network
On this week’s Twisted Wire Malcolm Turnbull expands on his plans for broadband development under a coalition government.
THE TWITTERATI
Sorting out some old videos - and came across this classic interview from a few years ago, with sexologist (?) @AlixFox https://t.co/gmbqHEmZDA
And I thought Latvia were going to win https://t.co/ggRFPisK4W via @YouTube