The Cost of Satisfaction
Megan Burns explains how the Forrester Customer Experience Index puts some hard numbers around the cost of poor service.
Day: 10 August 2011
The Turnbull Broadband Network
On this week’s Twisted Wire Malcolm Turnbull expands on his plans for broadband development under a coalition government.
THE TWITTERATI
Hey @PaulChantler. You deleted your Eurovision tweet. That's cheating!
Apocalyptic rise in prices. Time for the government to step in to help the less well off. The rest of us can just eat less. https://t.co/rra7WOQmPZ