The Cost of Satisfaction
Megan Burns explains how the Forrester Customer Experience Index puts some hard numbers around the cost of poor service.
Day: 10 August 2011
The Turnbull Broadband Network
On this week’s Twisted Wire Malcolm Turnbull expands on his plans for broadband development under a coalition government.
THE TWITTERATI
Lord this is gloriously painful. I love that its the home of Dan Woootton too - I couldn't think of a more fitting place for him lmao 😂 #GBNews https://t.co/7Et1JuiYXp